Customer Service

Our Customer Service Training Courses are bespoke to your company and your needs:

  • Customer Service
  • Customer Experience
  • Customer Excellence
  • Customer Loyalty
  • Customer Care
  • Customer Retention
Customer Service Training Video

Delighting your customers and exceeding their expectations is of paramount importance for your business – both for the retention of your loyal customers and to win and develop new relationships.

At Green Room Training we appreciate that the path to delivering excellent customer service both internally and externally can be challenging.

During our time with your people, we can raise self awareness of how personal behaviours can either be a barrier or an attribute to exceeding customer expectations.

In a creative environment people can explore, learn and practise, the skills and behaviours to achieve excellence in the service they provide.

Greenroom Training

A training environment to prepare and practise the skills and behaviours for performance in the workplace.

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For us, the day was a great success. The team emerged challenged, but not shocked, and served as a springboard for our engagement with our staff through the coming year...
First Transpennine Express

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